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CertNode
Shield

Managed Chargeback Prevention
for High-Ticket Businesses

High-ticket businesses lose 2-5% of revenue to chargebacks. Prevention is 10x cheaper than defense. Shield stops disputes before they're filed.

Fixed annual pricing. No success fees. White-glove onboarding included.

$25K+
Starting price / year
2-4 wks
White-glove setup
12+
Platform integrations

Prevention, Not Just Defense

Shield builds a cryptographic evidence chain across your entire customer journey. When customers know everything is documented, fraudulent disputes drop.

Transparency as Deterrent

Customers see that every interaction is signed and timestamped with RFC 3161 proof. Fraudulent disputes become psychologically harder to pursue.

Complete Evidence Chain

Purchase, access, engagement, completion — every touchpoint is cryptographically linked. No gaps in your evidence if a dispute does happen.

Psychology-Driven

25 behavioral mechanisms from commitment theory, loss aversion, and deterrence research. Not just documentation — behavioral design that prevents disputes.

Dedicated Support

White-glove onboarding, dedicated success manager, and strategy sessions. We handle the integrations — you focus on your business.

Shield vs Reflex

Two products for different needs. Both protect your revenue.

Reflex

Self-serve · 15% success fee

  • Stripe-native app (also Shopify, Square, PayPal, WooCommerce)
  • Automated AI dispute responses in 60 seconds
  • Pay only when you win
  • 5-minute setup, any ticket size
Learn About Reflex
YOU ARE HERE

Shield

Managed · $25K+/year fixed

  • 12+ platform integrations (Kajabi, Teachable, ClickFunnels, etc.)
  • White-glove onboarding (~40 hours setup)
  • Dedicated success manager
  • Monthly strategy sessions
Contact Sales

Not sure which to choose? If you use Stripe and want to get started fast, try Reflex first. If you need custom integrations and dedicated support, Shield is for you.

Who Is Shield For?

Perfect For

  • Course creators selling $5K-$50K programs
  • Coaches with $1M-$10M+ annual revenue
  • Masterminds and group coaching programs
  • Multi-platform businesses (Kajabi, Teachable, ClickFunnels)
  • Businesses that need white-glove service

Not For

  • Stripe-only businesses (use Reflex instead)
  • Businesses preferring success-fee model
  • Under $1M annual revenue
  • Self-service preferred

Calculate Your Revenue at Risk

See how much Shield could save your business

Revenue Protection Calculator

See how much Shield saves your business by preventing chargebacks

Your Business Metrics

$
%

Education/training avg: ~1%. High-ticket coaching: 5-20%+ due to high values, subjective outcomes, and friendly fraud.

Your Savings Projection

Annual Revenue
$1,200,000
Expected Chargebacks (without protection)
15 chargebacks/year
Loss: $30,300($30,000 + $300 fees)
Chargebacks Prevented
13 chargebacks
$25,755 saved
Plan Cost
$50,000/year
Net Annual Savings
$-24,245
ROI
-48%
Payback Period
23.3 months

Every chargeback you prevent = 0.5 months of Shield free

Cryptographic Evidence
RFC 3161 timestamped transaction proof for disputes
4hr Priority SLA
Dedicated support team reviews every dispute
Managed Service
White-glove dispute handling and evidence submission

Shield Pricing

Fixed annual pricing. No success fees.

Standard

$25K/year
For businesses $1M-$3M GMV
Unlimited cryptographic receipts
Up to 6 platform integrations
White-glove setup (~40 hours)
Standard support (24hr response)
Quarterly strategy sessions
Contact Sales
MOST POPULAR

Elite

$50K/year
For businesses $3M-$10M GMV
Everything in Standard, plus:
Up to 12 platform integrations
Priority support (4hr response)
Monthly strategy sessions
Dedicated Slack channel
White-label customer portal
Contact Sales
ENTERPRISE

Premium

Custom
For businesses $10M+ GMV
Everything in Elite, plus:
Unlimited integrations
VIP support (1hr response)
Weekly strategy calls
Dedicated account team
Contact Sales

Ready to Stop Losing Revenue?

White-glove onboarding. Custom integrations. Dedicated support.

Email us at sales@certnode.io or schedule a demo.

Contact Sales