Dispute defense for every transaction on your platform.
Stripe apps that defend chargebacks for your sellers, capture pre-dispute evidence on every transaction, and score refund abuse across the network. Install at the platform level on Stripe Connect.
Marketplace dispute patterns
Seller takes the loss, you take the heat
Sellers on your platform get chargebacks, lose, and blame the platform. Reflex defends the dispute automatically with the same evidence stack across every seller account.
Inconsistent dispute outcomes across sellers
Some sellers fight every dispute, others ignore them. Win rates vary wildly. Reflex standardizes the defense at the platform level.
Refund abuse rotates between sellers
A buyer who hits one seller with a fake "didn't arrive" claim hits a different seller tomorrow. Sentinel sees the cross-merchant pattern your individual sellers can't.
No evidence trail when a dispute lands
By the time a chargeback hits, the proof is scattered or gone. Vault captures 3DS, AVS, CVC, device fingerprint, and IP at payment time across every seller, so the evidence already exists when Reflex needs it.
Platform-level deployment
Reflex on Connect
Install once at the platform level, defends disputes for every connected Stripe account. Each seller benefits without their own setup.
Reflex →Vault on every transaction
Captures 3DS, AVS, CVC, device fingerprint, IP at payment time. Cross-seller evidence pool for the platform's own dispute defense.
Vault →Sentinel cross-seller network
Buyers who serially refund across sellers get scored. Your platform sees the network effect of all your sellers' refund signals.
Sentinel →Talk to us about platform deployment.
High-volume marketplaces and Stripe Connect platforms get custom deployment guidance and volume pricing.
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