Subscription chargeback defense for SaaS on Stripe.
Stripe apps that defend "service not as described" disputes with dispute-specific evidence and capture authentication signals on every billing cycle. Install in under a minute.
SaaS-specific dispute patterns
"Service not as described" disputes
Customer used the product for 60 days, then disputes claiming it didn't work. Reflex pulls login activity, feature usage, and customer support history into the defense narrative automatically.
Forgot-to-cancel chargebacks
Customer forgets to cancel before renewal, then disputes the charge. The defense needs the original sign-up consent, the renewal terms, and proof the cancellation flow was accessible.
Renewal disputes after a missed cancel
A renewal lands, the customer disputes instead of cancelling. Vault captures the original sign-up consent, the renewal terms, and the billing-cycle auth signals so Reflex can build a dispute-specific defense narrative.
Annual prepay disputes
High-value annual contracts get disputed late in the term. Vault captures 3DS, AVS, and device fingerprint at the original payment so you have the strongest evidence available.
The SaaS stack
Reflex
Reason-code-specific defense narrative for every dispute, built on RFC 3161 timestamps and ES256 JWS receipts, self-authenticating under FRE 902(13)/(14). 15% only when you win.
Reflex →Evidence Vault
3DS, AVS, CVC, device fingerprint on every billing cycle. $0.02 per capture with Reflex bundle.
Vault →