Win the "I never got the course" chargeback.
Stripe apps that capture pre-dispute evidence on every purchase and defend chargebacks with timestamped, self-authenticating evidence. Install from the Stripe Marketplace in under a minute.
Why course chargebacks are different
High-ticket digital products attract a specific dispute pattern: students pay $1k-$10k, complete most of the program, then dispute claiming they never got access.
Disputes hit weeks after delivery
By the time a chargeback lands, you've forgotten the customer. Reflex pulls Stripe's full record into a defense package automatically.
"Never received" claims on digital goods
There's no FedEx tracking. The defense has to be 3DS authentication, AVS match, IP geolocation, and device fingerprinting captured at payment time. Vault captures all of it.
Chargebacks land long after the program ends
High-ticket courses get disputed months out. Vault seals the purchase, login, and access evidence at payment time so the record is timestamped and intact when Reflex needs it.
Refund abuse compounds at high price points
Serial refunders target high-ticket courses. Sentinel scores every refund against a cross-merchant abuse network so you see the pattern before approving.
Which apps you actually need
Reflex + Vault
Together they're the core defense: Vault captures evidence at every purchase, Reflex uses it to defend chargebacks. $0/month. 15% on wins, $0.02 per Vault capture.
Sentinel
Cross-merchant abuse scoring on every refund request. $39/month with Reflex bundle. Most useful when you have a "satisfaction guarantee" that gets exploited.
Sentinel →AI Provenance
If your course generates AI content (Claude, OpenAI) for students, sign it cryptographically for compliance and student-facing trust.
AI Provenance →Install in under a minute.
$0/month. 15% success fee on chargeback wins. Half what Stripe Smart Disputes charges.
Install on Stripe