Clear Records Prevent Chargebacks on Your Courses
When students say "I never got the course," show them independent proof of every login, lesson completion, and download.
No more scrambling for screenshots. No more losing $5K-50K to confusion. Just clear records that resolve disputes in minutes.
Course Chargebacks Hurt
You spent months creating your course. Then a student disputes $5K saying "I never got access."
Without Clear Records
- ×Student: "I never logged in, you didn’t give me access"
- ×You: Scramble for screenshots, platform logs
- ×Bank: "Screenshots can be edited. Refund approved."
- ×Result: You lose $5K-50K + chargeback fee
With CertNode
- ✓Student: "I never logged in"
- ✓You: Submit CertNode receipt showing 47 logins, 8 lessons completed, 12 downloads
- ✓Bank: "Independent proof. Dispute denied."
- ✓Result: You keep your $5K-50K
How CertNode Records Course Activity
Three types of receipts work together to create complete proof
1. Payment Receipt
When: Student purchases course
2. Content Receipt
When: Student downloads materials
3. Activity Receipt
When: Student uses the course
Complete Evidence Chain
All three receipts link together via Receipt Graph, creating an unbreakable chain of proof.
When student disputes: "I paid $5,000 but never got access"
You submit one PDF showing:
• Payment on Jan 1, 2025 at 2:14 PM ($5,000)
• Access granted Jan 1, 2025 at 2:15 PM
• 47 logins between Jan 1 - Feb 15
• 8 of 10 lessons completed
• 12 files downloaded (videos, workbooks, bonuses)
• 14.5 hours of video watched
• Quiz scores: 85%, 92%, 88%
Bank: "Clear proof of delivery. Dispute denied."
Example Scenario: High-Ticket Coaching Business
How this could work for a coaching business with $10M+ annual revenue
The Challenge
Product: $5,000-$15,000 coaching programs
Problem: Students dispute after completing 50-80% of the program, claiming "I never got what was promised"
Old process: Scramble through Kajabi logs, screenshot Zoom attendance, search Slack for messages. Takes 6+ hours per dispute.
Cost: Losing 1-2 disputes per month = $10K-30K lost annually
With CertNode
Setup: CertNode integrates with Kajabi (course platform), Zoom (coaching calls), and Slack (community). Automatically records:
- ✓Payment receipt when customer purchases
- ✓Content receipts when customer downloads videos/workbooks
- ✓Activity receipts for Kajabi logins, lesson completions
- ✓Zoom receipts for coaching call attendance
- ✓Slack receipts for community messages
When dispute happens:
- Click "Export Evidence" in CertNode dashboard
- Select date range and dispute type
- Get PDF with complete evidence chain in 15 seconds
- Submit to bank/processor
Result: Dispute resolution time dropped from 6 hours → 15 minutes
Why Course Creators Choose CertNode
Integrates With Your Existing Tools
Don’t change your workflow. CertNode connects to:
- • Kajabi, Teachable, Thinkific (course platforms)
- • Stripe, PayPal (payment processors)
- • Zoom, Google Meet (coaching calls)
- • Slack, Circle, Discord (communities)
- • Vimeo, Wistia (video hosting)
White-Glove Service (High-Ticket Shield)
For coaches earning $10M+ annually, we offer:
- • Dedicated integration engineer
- • Custom setup for your tech stack
- • 4-hour response time
- • Account manager
- • Priced by GMV (not receipts)
Protects Your Students Too
Students can verify their own records at certnode.io/verify:
- • "Did I really complete 8 lessons?" (Yes, here’s proof)
- • "When did I download the workbook?" (Feb 3, 2025)
- • "What did I pay?" ($5,000 on Jan 1, 2025)
- • Independent records build trust
Court-Admissible Evidence
CertNode receipts use cryptographic signatures:
- • Can’t be edited after creation
- • Independently verifiable (JWKS)
- • Accepted by banks, courts, arbitration
- • Stronger than screenshots or platform logs
Choose Your Solution
Self-Service Plans
Self-service integration via API
Based on receipt volume
Best for:
- • Tech-savvy course creators
- • Want full API control
- • Email support (24-48hr)
- • <$10M annual revenue
High-Ticket Shield
White-glove managed service
Based on annual GMV
Best for:
- • High-ticket coaches ($10M+ GMV)
- • Want white-glove setup
- • Dedicated engineer (4hr SLA)
- • Account manager included
Not sure which to choose? Compare all products →
Stop Losing Money to Chargebacks
Join course creators protecting millions in revenue with clear, independent records.