Would your store survive
a chargeback?
Most merchants find out what evidence they needed after the dispute is lost. The audit finds your gaps while there's still time to close them — scored, specific, and prioritized.
$149 flat. Delivered within 48 hours.
What gets audited
Fraud exposure & 3D Secure
Whether the liability shift is working for you or sitting unused, which order segments deserve authentication, and how your current settings hold up against the dispute type that's nearly unwinnable after the fact.
Evidence capture vs what actually wins
What your checkout and fulfillment flow records today, measured against the evidence banks actually weigh: delivery confirmation to the verified address, access logs, policy acceptance, customer communication trails.
Your policies, read as evidence
Refund, shipping, and terms pages assessed the way a dispute analyst reads them — where they help you, where they're silent, where they contradict your practice. We assess and recommend; drafting stays with you or your attorney.
Descriptors, contact surface & the playbook
The billing-descriptor check that prevents "I don't recognize this charge," your customer-contact surface, and a first-hour playbook for the day a dispute actually lands — who does what, in what order, before the deadline clock matters.
Delivered as a scored report + punch list
A readiness score, every gap ranked by how much it matters, and the specific fix for each — ordered so the first three items are the ones that change your odds most. Built from your store URL and the screenshots/exports we request by email. We never ask for logins.
Start the audit
Two minutes. The report lands within 48 hours of your records.
Already in trouble instead?
A live dispute goes to the done-for-you response (15% win-only, or $199 rush). A lost one gets the $49 autopsy. Frozen payouts get the escalation dossier. And if you're on Stripe, Reflex makes the whole thing automatic — free install, pay only on wins.